As we continue to monitor the unforeseen situation that is present with
the coronavirus (COVID-19) and associated illnesses, Bay Furnace has developed
this policy to maintain a safe and healthy environment for all team members,
visitors, customers and stakeholders. Bay Furnace wishes to ensure all
customers that we have continuity plans in place to deliver uninterrupted
service and support to customers as we navigate the uncertainty of COVID-19.
Bay Furnace Team Bay Furnace has implemented an extensive COVID-19 Policy
accompanied by Bay Furnace COVID-19 Temporary Risk Management Procedures.
We have implemented additional sanitization and cleaning protocols in
our office, warehouses, fleet vehicles and work locations. We have equipped
field staff with necessary equipment to ensure safe working procedures
in homes and businesses of our customers. We have increased options for
remote work where possible. The policy and procedures set in place are
largely precautionary and will be constantly monitored and adjusted.
Bay Furnace Plan No employees showing symptoms of COVID-19 will be working
while showing symptoms, and will not return until medically cleared. Prior
to each home visit, your technician will call to confirm the appointment.
At this time, the technician will describe the increased sanitary measures
and confirm nobody at the location is experiencing symptoms of COVID-19,
or has experienced symptoms within the past 48 hours. We encourage those
who are well to keep their appointments, and respect customers who are
ill or high risk that wish to reschedule. Every effort to reschedule appropriately
will be made.
Bay Furnace Office and Shop Access We will continue to offer retail sales
for filters, parts, and sheet metal, however the office and shop will
not be open to customers until further notice. During this time, we encourage
customers to call in their orders for these items. We will then provide
curbside service at the shop.
We ask all customers to respect the health and safety of our team and community.
Should you be experiencing any symptoms, please contact our office right
away to reschedule.
As we continue to monitor the situation, further communication may be sent
with updates. Should you have any questions regarding this policy or wish
to discuss our COVID-19 practices, please contact Sean Nagle at 440-871-3777
or snagle@bayfurnace.com
Thank you,
Sean Nagle General Manager Bay Furnace
Bringing 75 Years Of Experience To Every Job
Services To Keep You Comfortable
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"Convenient to schedule and arrive on time"Great group of guys that have solved my problems so far without trying to cut corners and make an easy buck! Convenient to schedule and arrive on time!- Ryan A.
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"Cleaned up the work area as if they were never there"Bay furnace installed a whole house humidifier in March. The crew was very polite, professional and cleaned up the work area as if they were never there. I definitely would recommend them.- Diana G.
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"Our basement was cleaner than when they arrived"Yesterday we had our furnace replaced. The service people were warm and friendly. They explained everything to us. They explained the thermostat until I understood It. They cleaned up so much that our basement was cleaner than when they arrived. I highly recommend them.- Nancy B.
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"Everything you'd wish your other service professionals were"Highly recommend this company; HONEST, prompt, clean, considerate! Everything you'd wish your other service professionals were. Great job!- B.J.
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"Always does a great job and is friendly and kind"Love José and Bay Furnace! He always does a great job and is friendly and kind. We always ask for him. Will continue to use them in the future.- Katie B.
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"Our new A/C is awesome"Excellent service. Installers were very friendly and knowledgeable. Our new A/C is awesome. Thanks Bay Heating and Cooling.- Brian S.
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"This kind of workmanship is hard to find these days"I'm very happy with the furnace/AC replacement project carried out by Paul, Johnny and Jerry. Top rated! This kind of workmanship is hard to find these days. It comes down to the people who put the system in the house. We pay a little more but we got a team who stayed with Bay furnace for 20+ years, who took pride in their finished product.- Zhiqiang G.
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"Professional, knowledgeable and friendly"Jose is the absolute best! He is professional, knowledgeable and friendly. Thank you Bay Heating & Air Conditioning and Jose!- Amanda P.
Why Choose Bay Heating & Air Conditioning?
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The Bay Comfort PromiseWe are committed to our customers. We aren't done with a job until you are comfortable, guaranteed.
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Warranties That MatterWe provide a thirty-day warranty on all repairs completed and a one-year labor warranty on all new installs.
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Expert TechniciansWe are mindful in who we hire to ensure you are getting the very best work every time.
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One Stop ShopWe are a full service company so we guarantee everything done is completed with the highest standard.